For Bright Wood People

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Understand Your Benefits

Summary Plan Descriptions

Links to Benefits Providers' Websites

Aflac | www.aflac.com
Aflac’s supplemental insurance can help you pay out-of-pocket expenses that are not covered by Bright Wood’s Health and Wellness Plan. You can opt into accident, critical illness, cancer, and/or dental coverage to protect your family when the unexpected happens.

Call Aflac agent Arlene Zanella Gannon at 541-388-8483 to sign up with the Bright Wood group rate and payroll deductions.

Employee Assistance Program | www.worklifehealth/Standard6
Bright Wood's Employee Assistance Program (EAP) can help you cope with depression, grief, relationships, addictions, and stress. The EAP can also support you in setting new goals and improving your life.

Call 1 (877) 851-1631 24-hours a day, seven days a week when you need free, confidential help from a credentialed provider. The program includes up to six face-to-face assessment and counseling sessions per issue. The EAP also offers financial and legal services along with identity theft and fraud resolution assistance.

Empower Retirement | www.empower-retirement.com/participant
Empower Retirement is the administrator and bookkeeper for the Bright Wood 401 (k) Savings and Profit Sharing Plan.

Use their web site, mobile app, or call (800) 338-4015 to set up and manage your account. You can change your payroll deductions, designate beneficiaries, check your account balances, and much more. Plan for retirement using their online tools.

EyeMed Vision Care | www.eyemedvisioncare.com
EyeMed Vision Care is an optional vision benefit Bright Wood people can add during Open Enrollment (March 15 to April 15). Buying coverage and using in-network providers may save you and your family money on eye exams, glasses, contact lenses, laser vision correction, non-prescription sunglasses, and other vision-related products and services.

HealthEquity | www.myhealthequity.com
HealthEquity is Bright Wood's Flexible Spending Accounts (FSA) administrator. Visit their website to track your account balances, request reimbursement, and upload receipts for both Health Care and Dependent Care FSAs. You can also call them 24-hours a day, 365 days a year, with questions at (866) 960-8055.

Wondering if an expense qualifies for reimbursement from your FSA account? Find answers here:

Kronos UKG Ready | https://secure4.saashr.com/ta/6022796.login?rnd=FUQ
Want to see your paycheck stub or timesheet? Go to Kronos UKG Ready to access information about your pay, hours worked, time off, benefits electives, training, etc. You can also update your contact and direct deposit details.

First-Time Visitors: Your username is your Bright Wood employee identification number and your password is the last four digits of your social security number. If you have questions, call the Personnel Department at 541-475-7799.

MDLive | www.MDLIVE.com
Use your computer or phone to consult with a licensed doctor or therapist 24 hours a day, 7 days a week, 365 days a year. Both medical and therapy appointments are free. Visit the website or call 1 (888) 725-3097. There is also an MDLIVE Mobile App you can install on your smartphone or tablet.

 

Prescription Solutions® by Optum RX | www.optumrx.com
Bright Wood associates can save money by using this mail service pharmacy for ongoing prescriptions. You can order refills online, see your prescription history, and check the status of current orders. Plus, you can locate an in-network pharmacy, research drug prices, and find ways to save money using the pharmacy plan.

rapid! PayCard® MasterCard® Debit Card | www.rapidfs.com
Bright Wood associates have the option of receiving all your take-home pay or an amount you designate on a rapid! PayCard® MasterCard® debit card. Once you've signed up for a card with Bright Wood Personnel, use this website to check your current balance, review a 60-day history of all the transactions on your card, and pay bills online.

Download the rapid! PayCard mobile app to your smartphone so you can check your balance, receive text alerts, move money between accounts, pay bills, etc.

What If My Card Is Lost or Stolen?
Call 1 (877) 380-0980 as soon as you suspect your debit card or personal identification number (PIN) has been lost or stolen. Call the same number if you notice a transaction you did not authorize in a text, online account history, or printed statement.

Also, tell your site's Personnel Office to deactivate your card. All the funds in your account will carry over onto a  replacement card, so there should be a minimal time when you don't have access to your money during the workweek. There are no fees for acquiring, using, or replacing pay cards the first time.

Regence BlueCross BlueShield of Oregon | www.regence.com
Regence BlueCross BlueShield of Oregon is Bright Wood's claims administrator for the company's self-funded health care plan. Use Regence's website to find information about your medical and dental claims and view Explanation of Benefits statements.

Two tips for registering on the Regence website:

  • Have your member ID card on hand when registering your account.
  • Your password must be 10 characters in length and it cannot include the words “Regence” or “password” or your name, date of birth, email, or user name.

Members of the Bright Wood Health & Wellness Plan can take advantage of these Regence programs:

  • Advice24, call (800) 267-6729 to talk to a registered nurse about nonemergency health concerns 24 hours a day, seven days a week. Advice24 nurses can help you figure out what to do when you or a family member are sick or injured, treat minor medical conditions at home, and answer medical test and medication questions.
  • Regence BabyWise offers knowledge, support, and comfort for moms-to-be and new parents. Did you know that breast pumps are 100 percent covered by Bright Wood’s Health and Wellness Plan? Call 1 (866) 543-5765 or email [email protected].
  • Regence Preferred Providers can help you save on your out-of-pocket costs by letting you know which medical and dental providers belong to the BlueCross BlueShield network.
  • Regence SpecifiCare Nurse connects you to a dedicated nurse who can help you meet your specific health care needs while taking advantage of Bright Wood’s Health and Wellness Plan by:
  • Reminding you when you are overdue for routine health screenings, and if needed, helping you find providers and schedule appointments.
  • Helping you deal with chronic conditions like diabetes, cancer, or heart disease. You may just want information, or you may need assistance following your doctor’s treatment plan, scheduling appointments, decoding medical jargon, and lowering your out-of-pocket costs.
  • Advocating and advising you when the unexpected happens – your newborn ends up in the NICU, or you must have emergency surgery. Your SpecifiCare nurse will still be there when you are home again to answer questions about your discharge instructions, schedule follow-up care, and find solutions that work for you.

Call 1 (866) 543-5765 or email [email protected] to add a SpecifiCare nurse to your support network.